ScreenTalker 1.0

ScreenTalker provides your customers with the option to communicate with your business in real time. Customers can experience live support and obtain the answers they need. There is little cost to your business, an increase in customer satisfaction and sales.

See also: screentalker, livesupport, livechat, helpdesk, help desk software, live customer support, chat, real time chat, IM, instant message

Boldcenter Operator Client .NET 4.13

Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites.

See also: software, crm, customer, customers, webmaster, support, sales, live chat, live help, live support, chat, contact, contacts, contact manager, email, email management, email manager, help desk, helpdesk, ticket, web stats, web statistics, web log, web logs, hit counter

ManageEngine ServiceDesk Plus 4.1

ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy.

See also: Help Desk, Service Desk, Asset Management, Trouble Ticketing, Helpdesk Software, SLA Management, Contract Management, Purchase Order Management, Knowledge Base

AutoFAQ Addin 1.0

Knowledge base solution for everyone! Do You Provide Customer Support 24/7? Reduce support time and provide answers to your customers questions quickly, with the most time-saving knowledge base anywhere!

See also: knowledge base, knowledgebase, help desk, helpdesk, help-desk

SkyFex Remote Assistant 1.0

SkyFex Remote Assistant is a free service that allows seeing what is happening on the remote computer desktop in real time. This is a secure service, does not require additional software installation and configuration and works transparently through proxy/firewall and NAT networks. SkyFex is Windows based and requires Internet Explorer to run it.

See also: remote support, remote assistance, customer support, desktop sharing, helpdesk software, help desk, online collaboration, pcanywhere, remote desktop control, remote control, remote solution, remote support software, remote access, desktopstreaming, r

Freeware HelpDesk CentreDesk Group 3.2.3

CentreDesk is a freeware multi-user helpdesk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration

See also: centredesk, centerdesk, workshop, inventory, help desk software, helpdesk software, call centre, call center, freeware, help desk, helpdesk

Desktop Pinger 1.0

Test anything that replies on a ping (ICMP). This little stay on top application is a handy tool for the helpdesk verifying that computers and other equipment are connected and online. Desktop Pinger don't require installation, just copy it to a suitable folder and start using it right away. Tip. Copy Desktop Pinger to your memory stick and take it with you, when performing support away from your PC.

See also: ping, helpdesk, icmp, online, connection, freeware

Polar Help Desk Free 4.1

Polar Help Desk Free is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.

See also: web based help desk, help desk, helpdesk, technical support, help desk software, helpdesk software, trouble ticket, customer support software, computer technical support, helpdesk system, customer support software, online technical support

Instant Housecall Free Edition 4.4

Free remote access is a reality with Instant Housecall Free Edition. Securely share your friend's screen, mouse, and keyboard as if you were sitting in front of their PC. Temporarily access remote PCs without changing firewalls or routers. It's easy to use, even for novices. Includes remote desktop sharing, access and control, file transfer, chat, and Vista UAC compatibility. Free for personal use. Business Edition is also available.

See also: remote access, remote desktop, remote assistance, remote support, remote control, screen sharing, helpdesk, help desk, free, freeware, vnc

EveryWAN Remote Support Personal Edition 2.2.0

EveryWAN Remote Support Personal Edition allows you to view and control any Windows Mobile device using your personal computer's screen, mouse and keyboard. It is an ideal tool for presenting your mobile device screen to a large audience or make screen capture. Thanks to the task manager, system information and registry editor tools, troubleshooting has never been so easy. Want to know more? Visit our web site: http://www.sparus-software.com

See also: Remote control, windows mobile, pocket PC, Sparus Software, EveryWAN, device management, mobility manager, mobile device management, remote support, helpdesk, remote

Web Help Desk Software - Free Ed. (.dmg) 9.1.21

No expiration, no ads, just free. The free help desk software edition of Web Help Desk for Mac OS X offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, customer support web portal, email-to-ticket conversion, and 2-way email integration.

See also: free, help desk, helpdesk, software, mac, os x, osx, web help desk, webhelpdesk

Web Help Desk Software - Free Ed. (.exe) 9.1.21

No expiration, no ads, just free. The free help desk software edition of Web Help Desk for Microsoft Windows offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, customer support web portal, email-to-ticket conversion, and 2-way email integration.

See also: free, help desk, helpdesk, software, windows, microsoft, web help desk, webhelpdesk

Web Help Desk Software - Free Ed. (.rpm) 9.1.21

No expiration, no ads, just free. The free help desk software edition of Web Help Desk for Linux offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, customer support web portal, email-to-ticket conversion, and 2-way email integration.

See also: free, help desk, helpdesk, software, linux, unix, *nix, web help desk, webhelpdesk

ManageEngine ServiceDesk Plus 7.5

ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.

See also: Help Desk, ITIL help desk, ITIL, Service Desk, Asset Management, Trouble Ticketing, Helpdesk Software, SLA Management, Contract Management, Purchase Order Management, Knowledge Base, Inventory Management

Instant Housecall 4.6

Instant Housecall is an easy remote access program that lets you offer remote support through firewalls. You can transfer files, view and control computers with ease. To start a session, ask your client to run Instant Housecall then click "Start Session". You'll be instantly connected, and you can provide remote assistance without any configuration to firewalls or NAT routers.

See also: remote support, remote access, remote control, remote desktop, House call, remote assistance, Housecall, help desk, helpdesk, firewall, router, nat, port forward

Templates for the "Hotel" Helpdesk 1.00

Test MS-Outlook as powerful helpdesk for customer e-mails to Hotel- / Pensions. The Add-in for ReplyButler supports you when you at the storing / start of the Hotel-text modules for your helpdesk. All templates for the phrases already have bilingual subjects / were marked with icons to find them easily. Give it a try!

See also: Microsoft Outlook, Helpdesk, Text modules, Hotel textmodules, e-mail support, customer support, Helpdesk software

Templates for the Secretary Helpdesk 1.00

Try MS-Outlook as great Helpdesk for customer mails directed at Offices / assistants. The Plugin helps you with keeping / start of the Secretary-text modules for the helpdesk. All text ideas already have bilingual subjects / were assigned icons to find them easily. Give it a try!

See also: Microsoft Outlook, Helpdesk, Text modules, Secretary textmodules, e-mail support, customer support, Helpdesk software

Templates for the Fashion Helpdesk 1.00

Test Microsoft's Outlook as Helpdesk for customer queries at Mode- / Fashion companies. You will get a predefined structure with the most common headlines which turn up in customer queries Mode- / Fashion companies, together with tips for text modules which often can be put into this categories. All templates for the phrases already have headlines in 2 languages / were marked with icons to find them easily.

See also: Microsoft Outlook, Helpdesk, Text modules, Fashion textmodules, e-mail support, customer support, Helpdesk software